Jobs Helpdesk / Support JIRA in Antioquia

Estás son las últimas ofertas de trabajo de Helpdesk / Support JIRA in Antioquia encontradas.

 job(s)

  • 16/05/2022

    Antioquia

    Position: Tech Support Customer Care Agent Requirements: Advanced English Level (B2-C1). Prior experience in tech support, desktop support, or a similar role. Knowledge of computer, Internet, Network usage, configuration, troubleshooting and/or Technical Orientation. Experience with remote desktop applications and Helpdesk Software. Attention to detail and good problem-solving skills. The capability of searching solutions for new, unknown issues that may arise. Excellent interpersonal skills. Good written and verbal communication. Quick learner, patient, organized, sociable. Availability to work in shifts. Benefits: Challenging career path and growth opportunities. Dynamic professional environment in an international team. A home automation kit which will make your house smarter. Work on integrating the newest devices on the smart home market. Growth opportunities within the company. Benefit plan with discounts and special programs. English classes to improve the language. Responsibilities: Identifying Hardware and Software Solutions. Troubleshooting technical issues. Resolving Network Issues. Installing and configuring Hardware and Software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Testing and evaluating new devices. Working conditions: Workplace: On site. Poblado, Medellin. Type of contract: Fixed first 6 months then Indefinite. Salary: $2.272.600 monthly + Bonus. This vacancy is disclosed through ticjob.co

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