05/08/2022
Bogotá
Rol: Designated Services Manager DSM (Consultor de Ciberseguridad) Propósito de la posición Designated Services Manager: Consultor técnico especializado en el conocimiento detallado de los productos Cisco y el intercambio de mejores prácticas. Administra y gestiona todo el proceso de implementación de los productos adquiridos por los clientes, el compromiso proactivo y la detección de oportunidades de mejora. Responsabilidades Designated Services Manager: Brindar soporte técnico a los diferentes clientes, adaptando los entregables técnicos a la necesidad del cliente y generando resultados de negocio acordes al compromiso del tiempo. Asistir a los clientes a través de los "milestones" correspondientes, con el fin de garantizar un alto nivel técnico de soluciones. Los "Milestones" incluyen, hallazgos técnicos, planificación, recomendaciones iniciales, asistencias con pruebas de laboratorio y coaching de soluciones. Hará equipo con el grupo responsable del cliente, con el fin de solucionar los problemas técnicos. Identificar con su experiencia técnica, de manera proactiva, las áreas de riesgo y expectativas de los clientes que pueden impactar de manera positiva la relación. Impulsar la implementación y expansión de los productos Cisco, resaltando futuras oportunidades y estrategias clave para el cliente. Colaborar con el equipo de administración de las cuentas, con el fin de mejorar la relación con el cliente, dudas de productos y generar un incremento en las necesidades de productos. Responsable de liderar la estrategia y plan de acción junto con el cliente, de principio a fin, distribuyendo responsabilidades en los diferentes equipos. Impulsar la obtención y expansión de los productos Cisco, destacando las oportunidades, casos de éxitos y estrategias relevantes de clientes. Requerimientos: Profesional en ingeniería de sistemas, electrónica y carreras relacionadas con tecnología. (no es excluyente, hay adm de empresas o ing. Industriales que se han especializado en el tema.) Dos (2) años de experiencia certificable en soporte técnico de redes. Con enfoque en las siguientes tecnologías ISE, AMP for Endpoints (AMP4E), AnyConnect, Next Generation Firewall (NGFW). Preferiblemente con especializaciones en el manejo de herramientas de seguridad y Networking. Deseables certificaciones CCNA actualizada o en curso (Networking o seguridad). English C1/B2+ oral y escrito (están en contacto directo con clientes de EEUU). Condiciones Laborales: Trabajo: Bogotá, On Site 100% Carrea 12ª No. 98-75 Barrio Chico Norte. Horario: Lunes a viernes 8:00 a.m. a 5:00 p.m. Medicina Prepagada y plan dental con colsanitas. Contrato: A término indefinido Salario: a convenir de acuerdo a la experiencia. Esta vacante es divulgada a través de ticjob.co
By registering your Profile, your data and your CV will be visible to all Recruitment Companies, so your chances to be contacted for a job will increase considerably.
You give us your consent to:
By registering for an offer, you give us your consent so that your data and the CV that you have provided us, become visible to the Recruiters of the Announcing Company, in order to evaluate your suitability for the position, or others that may arise in mentioned Company
The information that will become available, will be that which you have provided us with among the following:
You can be contacted, immediately or in the future, by these companies through the means you have indicated, including Email, Phone, SMS or Whatsapp.
At any time, you can make your profile invisible from here.
You can consult more details in our Privacy Policy and Conditions of Use
By registering your Profile, your data and your CV will be visible to all Recruitment Companies, so your chances to be contacted for a job will increase considerably.
You give us your consent to:
By registering for an offer, you give us your consent so that your data and the CV that you have provided us, become visible to the Recruiters of the Announcing Company, in order to evaluate your suitability for the position, or others that may arise in mentioned Company
The information that will become available, will be that which you have provided us with among the following:
You can be contacted, immediately or in the future, by these companies through the means you have indicated, including Email, Phone, SMS or Whatsapp.
At any time, you can make your profile invisible from here.
You can consult more details in our Privacy Policy and Conditions of Use
By registering your Profile, your data and your CV will be visible to all Recruitment Companies, so your chances to be contacted for a job will increase considerably.
You give us your consent to:
By registering for an offer, you give us your consent so that your data and the CV that you have provided us, become visible to the Recruiters of the Announcing Company, in order to evaluate your suitability for the position, or others that may arise in mentioned Company
The information that will become available, will be that which you have provided us with among the following:
You can be contacted, immediately or in the future, by these companies through the means you have indicated, including Email, Phone, SMS or Whatsapp.
At any time, you can make your profile invisible from here.
You can consult more details in our Privacy Policy and Conditions of Use